Enterprise Content Management (ECM) - Adoption and Implementation of ECM Systems
Project Description
The huge amount of content in today's working life brings up new challenges for Business Process Management (BPM). The right content has to be provided in adequate time, of proper quality, and at preferably low cost - by also fulfilling various legal requirements. So far, a remarkable number of software products have been developed for the administration of organisational content - commonly betokened as Enterprise Content Management (ECM) systems. However, there is still a significant lack of knowledge on how to efficiently make use of these systems in a specific organisational context. A further drawback to a frictionless implementation of ECM results from the negligence of re-engineering affected business processes. Accordingly, the proposed dissertation considers that ECM and BPM represent strongly related research approaches and seeks for developing a conceptual framework for ECM adoption and business process (re-)design, reverting to established IS analysis and specification techniques. The proposed "ECM-Blueprinting" framework provides a basis for content analysis and ECM systems (ECMS) selection as well as implementation.
